How long will it take for my order to arrive?  We pick and pack each item individually from our trusted factories.  Our current shipping times are 8-15 days.
I want to send a gift, can you include a gift card?  Unfortunately at this stage we are unable to add a personalised gift card, we are working on this.  However your gift will be delivered in our beautiful reusable Earthy Baby cotton drawstring backpack.  Remember to include the correct shipping address if it is a gift and needs to be sent to a different recipient.  If you entered the delivery address incorrectly, please send us an email within 24 hours of placing your order:  info@myearthybaby.com
Is customs tax included?  We ship orders worldwide.  Most countries such as USA and other European countries customs tax is only payable over a certain thresh hold and in most instances there is no additional tax.  Customs could hold up your package in RARE instances, some countries could request customs tax/VAT and, should that happen, you will be contacted directly by the local shipping company to make that payment prior to delivery.  This however is NOT THE NORM and we very seldom have situations like this.
How is my order packed?  In our very own reusable Earthy Baby Cotton drawstring back pack sent with organic love.

 Am I able to request a specific item in a different size/color/variation?  Unfortunately the items we sell are what we have on hand, however it is updated all the time, so please keep checking our online store for new product ranges and variations.