FAQs

 How long will it take for my order to arrive?  We pick and pack each item individually from our trusted factories.  On average your order will take 7-12 days to arrive, but maximum 15 days.
I want to send a gift, can you include a gift card?  Unfortunately at this stage we are unable to add a personalised gift card, we are working on this.  However your gift will be delivered in our beautiful Earthy Baby cotton drawstring backpack sent with organic love.  Remember to include the correct shipping address if it is a gift.
Is customs tax included?  We ship orders worldwide.  Most countries such as USA and other European countries customs tax is only payable over a certain thresh hold and in most instances there is no additional tax.  Some countries will charge customs tax/VAT and you will be contacted directly by the local shipping company to make that payment prior to delivery.
How is my order packed?  In our very own Earthy Baby Cotton drawstring back pack sent with organic love.
 Am I able to request a specific item in a different size/color/variation?  Unfortunately the items we sell are what we have on hand, however it is updated all the time, so please keep checking our online store for new product ranges and variations.